Right of withdrawal

Private consumer may, in accordance to the German Fernabgabegesetz within 14 days of receipt of the ordered goods without giving reasons in writing or simply by returning the goods ordered revoked the order. The period begins with receipt of this instruction. The revocation period is sufficient to send the cancellation or the goods. There is no withdrawl for custumer specific made production parts or personal customized products.

The revocation must be sent to:

Dutcher e.K.
Wertherstr. 69
33615 Bielefeld / Germany

Withdrawal consequences

In the case of an effective cancellation the mutually received benefits and any benefits (eg interest). Can you describe the performance received whole or in part, or return only in a deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration of the case solely on the test - as it would have been possible in a store - is due. In addition, you can avoid the compensation obligation by not taking the goods as an owner and everything that could reduce its value. The return is free for you. Not parcel will be picked up by an authorized representative of us as possible.
This right does not apply to contracts for supply of goods which were manufactured according to your specifications or which were clearly tailored to your personal needs or which are not due to their condition suitable for return.